KCF Technologies Status

System Status

All Systems Operational

SMARTdiagnostics Operational

SD Connect Mobile Application Operational

SMARTdiagnostics OPC Connector Operational

KCF Academy Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 9, 2024

No incidents reported today.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

KCF SMARTdiagnostics Unplanned Service Degradation

Resolved - The backlog of sensor data has been processed and the system is operating normally. KCF engineers will continue to monitor.
Sep 26, 14:50 EDT

Monitoring - The issue was determined to be a service degradation in our hosting provider. A fix has been implemented and services are recovering now. Users may see delays or gaps in sensor trend data until the service is fully recovered, but no data has been lost.
Sep 26, 12:44 EDT

Investigating - KCF engineers are investigating a possible issue with SMARTdiagnostics. We will post updates as additional information becomes available.
Sep 26, 11:40 EDT

KCF SMARTdiagnostics Scheduled Update

Completed - The scheduled maintenance has been completed.
Sep 26, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 04:00 EDT

Scheduled - On Thursday, September 26th beginning at 4:00am Eastern, KCF engineers will be deploying the latest release of SMARTdiagnostics, which includes new features, fixes, and other improvements.

In response to user feedback, we are happy to be able to provide access to the Release Notes detailing all updates available in this upcoming release:

https://s3.amazonaws.com/software.kcftech.com/site-resources/ReleaseNotes/Whats_New_and_Changed_in_SD4.35.pdf

During the deployment process, users may briefly see errors or reduced performance. In the unlikely event of a service interruption, base stations will continue to buffer sensor data and re-transmit it when online. We appreciate your patience, and look forward to bringing you the latest and greatest enterprise IIoT platform!
Sep 18, 16:15 EDT

Sep 25, 2024

No incidents reported.