System Status

All Systems Operational

SMARTdiagnostics ? Operational
90 days ago
100.0 % uptime
Today
SD Connect Mobile Application ? Operational
90 days ago
100.0 % uptime
Today
SMARTdiagnostics OPC Connector ? Operational
90 days ago
100.0 % uptime
Today
KCF Academy ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 29, 2025

No incidents reported today.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Completed - The scheduled maintenance has been completed.
Mar 19, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 03:30 EDT
Scheduled - On Wednesday, March 19th beginning at 3:30am Eastern, KCF engineers will be deploying the latest release of SMARTdiagnostics, which includes feature enhancements, fixes, and other improvements.

Notable features in this release include many enhancements to Desk based on user feedback, including the ability to "follow" an issue, tracking of Resolution Date separate from Issue Closure Date, easily seeing which users received notifications around an Issue, and many more. We've also added High Temperature and Excessive Temperature faults for our Hardware Issue Management module. A full list of features and enhancements can be found in our release notes: https://s3.us-east-1.amazonaws.com/software.kcftech.com/site-resources/ReleaseNotes/Whats_New_and_Changed_in_SD4.39.pdf

During the deployment process, users may briefly see errors or reduced performance. In the unlikely event of a service interruption, base stations will continue to buffer sensor data and re-transmit it when online. We appreciate your patience, and look forward to bringing you the latest and greatest enterprise IIoT platform!

Mar 11, 09:22 EDT
Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.