We are extending our maintenance window until 8:00a Eastern. The updated version of SMARTdiagnostics is available to users but during the maintenance window, it's possible that users may experience minor performance issues.
This release also incurred a larger backlog of sensor data that needs to be processed. While that data processes, you may notice gaps in data until we process all of the backlog queue. We anticipate this taking several hours to complete.
Posted Oct 30, 2024 - 06:43 EDT
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Oct 30, 2024 - 06:41 EDT
In progress
We are extending our maintenance window until 8:00a Eastern. The updated version of SMARTdiagnostics is available to users but during the maintenance window, it's possible that users may experience minor performance issues.
This release also incurred a larger backlog of sensor data that needs to be processed. While that data processes, you may notice gaps in data until we process all of the backlog queue. We anticipate this taking several hours to complete.
Posted Oct 30, 2024 - 04:00 EDT
Scheduled
On Wednesday, October 30th beginning at 4:00am Eastern, KCF engineers will be deploying the latest release of SMARTdiagnostics, which includes new features, fixes, and other improvements. Please note that this release is taking place a day earlier on a Wednesday instead of our standard Thursday release day.
In response to user feedback, we are happy to be able to provide access to the Release Notes detailing all updates available in this upcoming release. These Release Notes will also be available in SMARTdiagnostics after the release:
During the deployment process, users may briefly see errors or reduced performance. In the unlikely event of a service interruption, base stations will continue to buffer sensor data and re-transmit it when online. We appreciate your patience, and look forward to bringing you the latest and greatest enterprise IIoT platform!
Posted Oct 22, 2024 - 15:56 EDT
This scheduled maintenance affected: SMARTdiagnostics and SMARTdiagnostics OPC Connector.