On Thursday, November 19th, beginning at 4:00 AM Eastern Time, KCF engineers will deploy the latest release of SMARTdiagnostics.
This release introduces an improved experience for Resolve, our AI-powered diagnostic assistant, along with faster and more comprehensive Global Search capabilities, enhancements to issue management, and continued improvements supporting our next-generation sensing technology.
During deployment, users may briefly experience errors or reduced performance. In the unlikely event of a service interruption, base stations will continue to buffer sensor data and retransmit it once connectivity is restored.
We appreciate your patience as we continue improving SMARTdiagnostics to make it easier to access information, investigate machine health issues, and take action.
Posted Nov 13, 2026 - 15:20 EST
This scheduled maintenance affects: SMARTdiagnostics, SD Connect Mobile App, and SMARTdiagnostics Integrations.